Privacy Policy

Introduction

Win Loans (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our Mortgage Loan Analysis platform (“Service”). By using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

• Account Information: When you sign up, we collect your name, email address, and other details necessary to create and manage your account.
• Client Data: Information you input into the Service, including details necessary for its intended functionality.
• Usage Data: Information about how you interact with the Service, including login activity, IP addresses, browser type, and device information.
• Payment Information: Stripe handles all payment transactions. We do not store your credit card details but may store payment confirmation data provided by Stripe.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service.
• To store and process client data for loan analysis and reporting.
• To communicate with you about account updates, subscriptions, or system notifications.
• To monitor compliance with our Terms of Service and prevent unauthorized use.
• To comply with legal obligations or respond to lawful requests.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties for their marketing purposes. However, we may disclose your information in the following situations:

• Service Providers: We may share information with third-party vendors, such as Stripe, to process payments or provide support services.
• Legal Compliance: We may disclose information if required by law, such as in response to subpoenas, court orders, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.

Data Security

We implement industry-standard security measures to protect your personal and client data. This includes encryption, firewalls, and secure server technology. While we strive to protect your information, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request that we delete your personal information, subject to our legal obligations.
• Objection: You can object to certain uses of your data, such as marketing communications.

To exercise your rights, please contact us at [email protected].

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device to help us track usage and improve the Service. You can manage your cookie preferences through your browser settings, but disabling cookies may impact your ability to use certain features.

Third-Party Services

Our platform uses third-party services to enhance functionality, improve user experience, and ensure security. These services may collect certain information about your interactions with our platform. Below are the key services we use:

Google reCAPTCHA: We use Google reCAPTCHA to enhance security and prevent unauthorized access. reCAPTCHA analyzes user interactions to determine whether the activity is performed by a human or an automated system. This tool may collect information such as IP address, device type, browser details, and user behavior on the site. The use of reCAPTCHA is governed by the Google Privacy Policy and Terms of Service.

Microsoft Clarity: We use Microsoft Clarity to collect analytics data, including user interactions, mouse movements, click patterns, and session recordings. This helps us understand user behavior and improve our platform's design and functionality. Data collected by Microsoft Clarity is anonymized and aggregated, and its use is governed by the Microsoft Privacy Statement.

By using our Service, you consent to the processing of your data by these third-party services as described in their respective privacy policies.

Childrens Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal information, we will take steps to delete it.

Retention of Data

We retain your data for as long as necessary to provide the Service or as required by law. Upon termination of your account, we may retain certain information for legal, regulatory, or operational purposes.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected] or visit our website at www.win.loans.